Privacy Policy

At Clinica-Care Health Solutions Ltd (“Clinica-Care”), we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services. By using our services, you agree to the practices described in this policy.

1. Who We Are
Clinica-Care Health Solutions Ltd
300 Greenhill Road, Allerton, Liverpool, L18 9SZ

2. Information We Collect
We may collect the following categories of personal information:

Contact Details: Name, address, email address, and phone number.
Health Information: Data related to your health, including consultation notes and treatment history.
Technical Data: IP address, device information, and browsing activity when you use our online services.
User Preferences: Data related to your preferences, feedback, and interactions with our services.
We collect sensitive personal data only when necessary to provide our healthcare and aesthetic services and with your explicit consent.

3. How We Use Your Information
We use your information to:

Provide and manage our health and aesthetic services.
Communicate with you regarding your health, treatments, and appointments.
Comply with legal and regulatory obligations.
Improve our services through feedback and usage analysis.

4. Payments and Financial Information
No payments are taken through our website. Consequently, we do not collect, process, or store any payment information such as credit or debit card details. For any payment-related queries, please contact us directly.

5. Sharing Your Information
We may share your information with:

Healthcare Professionals: To coordinate your care with doctors, specialists, or other medical professionals.
Service Providers: Third parties who assist us in operating our services, such as IT support or appointment management platforms.
Regulatory Authorities: To comply with legal obligations or regulatory requirements.
With Your Consent: We may share your information with other parties if you provide explicit consent.
We ensure that any third parties with whom we share your data adhere to strict data protection standards.

6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure storage solutions, encryption, and access controls.

7. Your Rights
You have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your data, subject to legal constraints.
Object to or restrict the processing of your data in certain circumstances.
Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Online Tracking
Our website uses cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Clinica-Care Health Solutions Ltd
300 Greenhill Road, Allerton, Liverpool, L18 9SZ

Email Us: andrew@clinicacare.co.uk